FAQs for CareGivers

Frequently Asked Questions

Thanks for visiting our careers section. We hope you will find the answers to our most frequently asked questions helpful before you apply for a CareGiver role. It’s the most rewarding job in the world!

Can I only do companion visits?

No. Being able to do both companionship and personal care gives more flexibility in finding Clients, hours, and routes to suit you. We choose CareGivers with friendly personalities as companionship is an important part of the CareGiver role.

What is the hourly rate of pay?

We pay above the Brighton & Hove Living Wage for weekdays and have increased rates for evening and weekend hours. From January 2023, we now pay from the start of your first visit until the end of your last visit during weekends and evenings. There are often bonus schemes to earn extra money each month too. We also have a comprehensive benefits package including being the only home care company in the UK to issue company share ownership.

Do you employ CareGivers from outside the UK?

No. We would love to, but we are currently not in a position to offer sponsorship.  It is something that we are looking into.

What are the minimum hours I can work each week?

Less than 12 hours a week isn’t practical due to our investment in your training and employee benefits such as the company share ownership.

Do you employ live-in CareGivers?

No. Currently we have waking night and daytime / evening hourly work but no live-in opportunities. We have partnered with Elder.org for Clients that need Live-in Care.

Where are you based?

Kingsway Care’s office is in Hove, UK, next to our community hub, Kingsway Coffee. We support Clients in their own homes in Brighton & Hove and surrounding areas.

Do you have company cars?

Tel : 01273 077444 on the side of a yellow car

A. Yes. We do have Kingsway Care branded pool cars available for CareGivers with a UK driving license and aged 25+ (for insurance reasons).

How much training do I need to be a CareGiver

A. All CareGivers go through a three-day in-person training programme, shadowing visits, and final observations before their first home care visit. You will be supported to complete the Care Certificate over the 12-week probationary period, which is mandatory, to ensure that all of our caregivers have the best start on their Kingsway Care Journey.

Regular on-the-job training is also provided to keep you up-to-date with manual handling, hoists, and medication management. We can also identify your career goals and support you in gaining more qualifications in health & social care.

Do you have vacancies for other roles besides CareGivers?

Occasionally we have vacancies within the office team and these will be advertised on Indeed and our social media channels such as Linkedin, Facebook, and Instagram. Our management team is hands-on, regularly doing home care visits and covering for staff sickness. We will never ask you to do anything we wouldn’t do ourselves.

Do I need to work evenings and weekends?

Yes. We ask all our CareGivers to work at least one evening route every week – from 5pm to 10pm. For the weekends, you can either work every other weekend (both days) or a Saturday or Sunday each week. It is never an entire day, but usually, a morning route, followed by a break and then an evening route the same day.

You’ll also be paid an increased hourly rate for evening, weekend, and public holiday visits.

Any more Questions?

Contact our friendly team for a chat on 01273 077444 or email careers@kingswaycare.com

Kingsway Care Office, Kingsway, Hove. The number one home care provider in Brighton & Hove