#WhoMatters?
A short film about home care, told by the people who receive it.
When people talk about home care, they often talk about tasks. Getting up. Getting washed. Taking medication. Keeping safe.
But when you listen to the people who actually receive care, you hear something very different. You hear about dignity. About relief. About being able to stay yourself.
Our short film, #WhoMatters?, captures that perspective. It’s the companion piece to our 2024 film #WhoCares?, which focused on the role of professional caregivers. This time, we wanted to step back and listen to the people receiving care.
The people at the heart of #WhoMatters?
The film features three very different stories, each showing how great home care changes everyday life.
“I’m back to my more sociable, extroverted self than I was before I became ill, and I think that is the main thing I’ve gained from having Kingsway Care.”
Emily is a young adult studying at the University of Sussex. Living with seizures and a long-term health condition that causes fatigue and difficulty with daily tasks, she relies on Kingsway Care to help manage her routines, reduce stress and stay well enough to continue her studies. With the right support in place, she describes finding her way back to herself.
“Mum’s 94 and she’s lost her memory. She loves to go out but she can’t go on her own, and she gets very bored during the day if she hasn’t got anywhere to go. So we plan as many things as we can for her during the week to keep her happy.”
Molly is 94 and lives with memory loss. She loves being busy and getting out into the community, something she can no longer do on her own. Kingsway CareGiver Bruce takes her out each week, giving Molly something to look forward to, and her daughter Jane two precious hours of respite.
“Bernard wouldn’t be able to stay at home without the support. It would be impossible. Yesterday, four grandchildren came in to see us and Bernard was sitting in his chair all dressed, hair brushed, looking the part. I couldn’t have done all that.”
Bernard and Jill are a married couple who knew that after Bernard’s hospital stay, end-of-life care at home would be essential. With support from Kingsway Care, Bernard can stay at home, well presented and comfortable, so family visits are about connection rather than care tasks. As Jill explains, it means she can simply enjoy their time together and be a wife, not a carer.
What runs through every story is not dependency, but partnership. Home care that notices small changes and takes the stress away. Home care that makes room for family life rather than taking it over. Care that sees the person before the condition.
Who matters?
Those who rely on care.
Those who give care.
And those whose lives are changed by it.
There are nearly one million home care visits every day in the UK. Each one supports a person, a family and a community. Some are short-term. Some are life-changing. All of them matter.
#WhoMatters? is our reminder that care isn’t just something that happens in the background. It’s woven into everyday life, shaping how people live, cope, connect and stay themselves. That’s why telling these stories matters too.
In loving memory of Bernard, 5 July 1936 – 2 January 2026.
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