My name is Amy and I am the Scheduler in charge of planning the roster.
I started my care journey by assisting family members and I have been a CareGiver for Kingsway Care for more than a year. In 2023, I joined the office team and look forward to learning more about care management. Lisa, the Registered Manager, will be showing me the ropes and training me to plan the roster.
The roster has to keep both Clients and CareGivers happy with visit times and cope with last-minute changes due to sickness, holidays, or any unforeseen circumstances.
You can also read an interview about why I chose a career in care.