Peace of Mind from Across the World
When you live thousands of miles away from an elderly parent, it can be difficult to feel truly at ease. That’s why we were so touched to receive a glowing five-star review from Jane, who lives and works in Australia, about the care her mother Betty receives from our team here in Brighton & Hove.
Jane describes her mum as “fiercely independent” — and we love that. With just the right balance of support and companionship, Betty continues to live happily in her own home while enjoying regular visits from her dedicated CareGivers, Laura and Vicky.
Here's a small extract from a much longer glowing review. Thank you Jane.
Building Routine, Connection, and Confidence
Every Tuesday, Wednesday, and Thursday morning, Laura or Vicky visit Betty to help her start the day. Jane shared how these visits have become “a highlight of her week”, saying:
Laura and Vicky arrive punctually, kindly, and with a warmth that immediately puts her at ease. They take time to listen — about her past, her interests, and the little things that matter to her — and build their visits around her preferences and routines.
Since starting her care package 18 months ago, Jane has noticed a real transformation in her mother’s wellbeing.
Betty is more engaged and sociable. The companionship aspect has boosted her mood significantly — she laughs more, talks more, and looks forward to the visits. Her overall health has stabilised, with fewer minor health crises and a smoother daily rhythm.
The family invited Vicky and Laura to Betty's 90th birthday celebrations in December 2025.
More Than Just Care — It’s Connection
What stood out most to Jane was how personal and thoughtful the approach to care has been:
Kingsway Care view home care not just as a set of tasks, but as a relationship. The agency is local, responsive and clearly committed to tailoring support to the individual. They matched Betty with carers who truly ‘fit’ with her and have adjusted their approach as her needs have changed.
Jane summed up her experience with words that mean the world to us:
Our experience with Kingsway Care has been more than satisfactory — it has been life-enhancing for Betty. If you are looking for home care that respects your loved one’s individuality, fosters connection, and reliably improves day-to-day life, I wholeheartedly recommend Kingsway Care.
A Message to Families Near and Far
Thank you, Jane, for trusting us to care for your mum and for sharing such kind words.
Wherever you live — whether it’s across town or across the world — Kingsway Care is here to bring peace of mind, consistency, and compassion to every home we visit.
