Supporting a Loved One with Dementia: Simple Tips from Kingsway CareGivers
Dementia affects more than memory. It can change the way someone communicates, moves, eats and sees the world around them. That can feel worrying and sometimes overwhelming for families caring at home.
In the Kingsway Care, Hove HQ staff room, three of our brilliant CareGivers Peta, Sally and Nandita sat down together to chat about dementia. They shared real-life examples, uplifting moments and practical tips that can make caring easier and more reassuring for everyone involved.
Whether you’re new to dementia or have been caring for some time, we hope their experience helps you feel more confident and supported.
Every Person’s Dementia Is Different
Dementia isn’t one-size-fits-all.
“We’ve learned that every client is different, so gaining an understanding of their personality and type of dementia really helps.”
Often dementia is diagnosed late, especially if someone lives alone. Changes can be subtle at first, then become more noticeable over time.
Keeping an open mind and responding to the individual, not just the condition, helps build trust and reduces anxiety.
Go With Their Reality
If someone believes they’ve spoken to a loved one who passed away years ago, correcting them can cause distress. Instead, our CareGivers suggest reassurance and gentle distraction.
I never tell them they’re wrong. I’ll say, ‘That’s lovely, maybe they’ll call back later.’ And then change the topic.
Living in the moment with them helps reduce confusion and keeps the atmosphere calm.
We’re Stronger Together
Families and CareGivers working as a team can transform daily life.
Consistency is key, if everyone knows what’s going on, we can achieve so much more over a week than trying separately.
Sharing updates and celebrating the small wins creates a positive routine.
Patience Is Power
Some days are more challenging than others. It’s important to allow for flexibility.
We do what we can on the days we can. If personal care is too much one day, we focus on comfort instead.
A calm, patient approach can prevent unnecessary distress for both loved ones and carers.
Tone, Body Language & First Impressions Matter
The way you approach someone with dementia can shape their whole day. A soothing voice, a warm smile and gentle movements go a long way.
Come down to their level and make eye contact. Those first few seconds are so important. I’m loud, so I have to monitor myself, especially on morning visits! No one wants someone bursting through the door at 7.30am.
Small adjustments show respect and make the person feel safe.
Music Unlocks Memories
Music remains powerful even when memory changes. It can spark joy, movement and moments of connection.
Peta experienced this beautifully:
A client of my age with MS induced dementia in her forties, doesn't remember much but could sing every lyric of 90s songs. Her face lit up. Music woke up something inside of her.
Sally has seen similar magic:
We couldn’t get a gentleman to stand or eat. Then a favourite musical came on and his fingers began playing the piano in the air. Now, I make music part of every visit.
Try playing songs from a loved one’s younger years or during personal care tasks to keep them relaxed and engaged.
Supporting Through Sundowning
Many people with dementia become more alert or restless in late afternoon and evening. This is called sundowning.
Sally shares practical ways to help:
- Keep the bedroom dark at night
- Block evening light with curtains
- Keep daytime bright and active
- Create clear cues for morning vs. bedtime
Sometimes we don’t know how much they’ve slept overnight, so we go back to basics to find out how we can support them: Have they eaten? Drank? Used the toilet?
These simple checks help identify what support is needed that day.
You’re Not Alone
Caring for someone with dementia can be incredibly rewarding, but it isn’t easy. Small, compassionate actions can make a huge difference to your loved one’s confidence and comfort.
Our CareGivers truly care about each person they support and want to share what they’ve learned.
If you’d like friendly advice or support at home, Kingsway Care is here for you and your family.
Together, we can help your loved one live well with dementia.



