The Power of A Daily Phone Call
For our client Barry, that difference comes every morning at exactly 10.30am, when his phone rings.
At Kingsway Care, we believe great care isn’t just about practical help, it’s about listening, understanding, and finding the little things that make a big difference. For our client Barry, that difference comes every morning at exactly 10.30am, when his phone rings.
More Than Just a Call
Barry, a recently bereaved gentleman, receives daily lunchtime visits from our CareGivers. But alongside those visits, our Client Coordinator also calls him every morning. It might sound like a small gesture, but for Barry, this daily check-in helps reduce his anxiety and gives structure to his day.
He describes it as having a personal assistant. Someone who calls to discuss his plans, appointments, and what’s ahead. That sense of routine and order brings Barry reassurance and confidence.
Barry also receives daily lunchtime visits from our CareGivers.
Understanding Barry’s Background
Before retiring, Barry worked as a lawyer for the Ministry of Agriculture. He was used to dotting his i’s, crossing his t’s, and managing every detail with precision. After such a structured career, the predictability of a morning call fits perfectly with the way he likes to organise his life.
It’s a simple but powerful example of how tailoring care to someone’s personality and past experiences can transform their day-to-day wellbeing.
Why Routine Matters
Losing a loved one is an incredibly difficult transition. For many people, anxiety and uncertainty can become overwhelming, especially when routines are disrupted. Establishing new, positive habits, like a regular morning call, helps restore a sense of stability.
At Kingsway Care, we know that emotional wellbeing is just as important as physical support. By taking the time to understand each client’s story, we can create personalised touches that meet not just their needs, but also their preferences and personalities.
Going Beyond Traditional Care
What makes this story so special is that it shows how care can extend beyond the visit itself. A friendly voice at the other end of the line, delivered with consistency and warmth, can provide comfort and reassurance that lasts all day.
For Barry, those 10.30am calls are more than a reminder, they are a sign that he’s valued, supported, and never alone.
Our Promise at Kingsway Care
Whether it’s a morning phone call, a day trip to Bateman House, Sussex, or simply taking time to listen, Kingsway Care is committed to making every client feel cared for as an individual. Barry’s story is just one of many ways we adapt our services to bring not only care, but also confidence, companionship, and peace of mind.
Are you looking for thoughtful, personalised home care?
At Kingsway Care, we go beyond the basics to deliver support that’s tailored to each client’s unique story.
